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Reasons Shake Shack is Better than In-N-Out

Reasons Shake Shack is Better than In-N-Out


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We’re just going to come out and say it: Shake Shack is better than In-N-Out. The two chains, centered on the East Coast and West Coast, respectively, have their devoted fans, but if you ask us, Shake Shack wins the day. Here’s why:

They Share the Love


While there are far more In-N -Outs than Shake Shacks, all the In-N-Outs are located in California, Nevada, Utah, Arizona, and Texas. Not a single location even close to the Mississippi much less east of it! Shake Shack, on the other hand, is making a concerted effort to share their delicious burgers offerings with as many people as possible, with numerous locations on the east coast and in the mid-Atlantic region and plans to open in Austin, Chicago, and Las Vegas. And don’t forget about all those international locations. There is Shake Shack in the Middle East, London, Turkey, and Russia!

Their Menu is Bigger


At In-N-Out, you can get burgers, fries, and milkshakes. At Shake Shack, you can get all of the above, as well as hot dogs, assorted burger toppings, and a vegetarian ‘Shroom Burger, with a cheese-filled fried Portobello mushroom. ‘Nuff said.

One Word: Concretes


Rich and creamy frozen custard, blended with creative mix-ins that vary according to location but include cheesecake blondie, peanut butter sauce, marshmallow sauce, and chocolate truffle cookie dough. As for In-N-Out? Chocolate, vanilla, or strawberry shakes only.

The Beef and Buns are Better

Four ounces of a sirloin, brisket, and short rib blend from master purveyor Pat LaFrieda, served on a Martin’s potato roll toasted in butter, or a two-ounce patty made from ground chuck, served on a plain white bun? The question answers itself.

They Love Your Dog


Dogs have discerning tastes too, and for them Shake Shack offers sells custom-made dog biscuits as well as a “Pooch-ini” made with dog biscuits, peanut butter sauce, and vanilla custard. Dogs might be man's best friend, but serve one of these to it and you’ll be dog’s best friend, too.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.


Review: In-N-Out vs. Five Guys vs. Shake Shack, we have a winner!

Share this:

Every time I write about hamburgers, readers flood my inbox with letters to let me know I failed to include their beloved In-N-Out. They rush to point out that I forgot to mention Five Guys. Or, more recently, “What’s wrong with you? Haven’t you ever been to Shake Shack?”

OK, challenge accepted. I just spent a week eating Double Doubles (and the equivalents) at In-N-Out Burger, Five Guys and Shake Shack to figure out who in this bunch actually makes the best cheeseburgers and french fries. And I’ve come to some conclusions.

To the question of who’s the best, there’s no easy answer. I visited an In-N-Out in Irvine, Five Guys in Costa Mesa and Shake Shack in El Segundo. Likely nobody will be satisfied with my findings, but I conducted the research so here’s the truth.

Double Double at In-N-Out Burger in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at In-N-Out in Irvine (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

French fries at Five Guys in Costa Mesa (Photo by Brad A. Johnson, Orange County Register/SCNG)

Double cheeseburger at Shake Shack in El Segundo (Photo by Brad A. Johnson, Orange County Register/SCNG)

Crinkle cut fries at Shake Shack (Photo by Brad A. Johnson, Orange County Register/SCNG)

Super fantastic service

In-N-Out Burger wins, hands-down, for presentation as well as for service and hospitality. Their burgers are fastidiously packaged and arranged, as if the staff were expecting a commercial photo shoot. And when the hostess hands me my burger and jubilantly says, “Have a super fantastic day!,” it makes me want to do exactly that. It’s infectious. It’s hard not to fall in love. But there’s more to this story.

At Five Guys, they package everybody’s food in a brown paper bag no matter whether you tell the cashier you want it to go or for dining in. I don’t know why they even bother to ask if the packaging is same regardless. At Shake Shack, the presentation is nice but a little sloppy while the ordering and pickup process is completely soulless — a bunch of zombies.

The battle of the burgers

As for the burgers, I’ll have to flip a coin between Five Guys and Shake Shack for whose are made with the best-tasting beef patties. Granted, it’s hard to judge an entire chain by the product of a single location, but that’s the whole point of a chain: what you get at one is exactly what you should expect at another. Sadly, I found the meat at In-N-Out to be punishingly dry — almost like it had been put through a dehydrator. That’s disappointing because everything else about the In-N-Out burger was good.



Comments:

  1. Mekasa

    Yes, you said correctly

  2. Korfa

    An additional possible options?

  3. Theomund

    The fact you will not return. What is done is done.

  4. Armaan

    Noteworthy the very funny information



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