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Amy’s Baking Company Getting Reality TV Show

Amy’s Baking Company Getting Reality TV Show

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The husband-wife duo made famous by Kitchen Nightmares are getting a reality TV show

Amy and Samy Bouzaglo are looking for servers and bussers for their new reality television show.

Gordon Ramsay gave up trying to help a business on Kitchen Nightmares for the first time ever when an Arizona couple could not change their attitudes. Well, that couple is now starting their own reality show. Oh, boy.

Amy and Samy Bouzaglo of Amy’s Baking Company in Scottsdale were first featured on Kitchen Nightmares back in May. Shortly after, their Facebook was “hacked” and it all continued to go downhill from there.

Now the couple has announced via Facebook that they are casting (and hiring) for a new reality television series.

The Bouzaglos are looking for servers and bussers. If you are interested, send over a resumé and head shot or current photo to [email protected].

Eater speculated that Kitchen Nightmares might have actually just been a setup, back when all of this started. Regardless of whether it’s true or not, we know the Bouzaglos will not hold back with the drama to keep their reality show juicy.

This show could either be really hilarious or end up becoming Kitchen Nightmare: The Sequel.

Kitchen Nightmares: 10 Things You Didn't Know About Amy's Baking Company

Amy’s Baking Company was the subject of the most memorable episode of the series. It was so bad that Ramsay walked out, not being able to help them.

If you were a fan of the series Kitchen Nightmare, which aired for seven seasons on Fox from 2007 through to 2014, and even if you weren’t, you’ve probably heard of Amy’s Baking Company. It was the subject of the most memorable episode of the series given the combative owners who often yelled at customers (and Chef Gordon Ramsay!), refused to listen to any reason, and seemed downright delusional. It was so bad that Ramsay walked out, not being able to help them.

This wasn’t the end of the story, though. A battle continued as customers lashed out at the owners, Amy and Samy Bouzaglo, on social media, calling them out for their bad behavior. The angry owners, meanwhile, alleged that the people commenting weren’t actual diners, but people planted by the show. Angry, all-caps replies calling alleged diners losers and morons were posted, and the couple later said their account was hacked and it wasn’t them. It was the most entertaining episode of the series and sparked controversy that lasted for months to come after the episode aired. So who and what is Amy’s Baking Company, which has since closed down? Here are some facts you probably didn’t know about it.

Kitchen Nightmares Closure and Success Rates as of May 2020

Please credit us should you use these

The Kitchen Nightmares Closure Rate stands at 79%
The Kitchen Nightmares Success Rate stands at 21%

There are 22 Kitchen Nightmares restaurants still open and 83 Kitchen Nightmares restaurants that have closed.

Click on the link for each restaurant to read more about why the Kitchen nightmares closed. We are currently reworking this post, please bear with us!

Amy's Baking Company Dishes On What To Expect On Her Reality TV Show

"We've had to weed through the crazy—like photos of kitty cats," Amy Bouzaglo told LAist.

Bouzaglo and her husband Samy recently put out a job listing/casting call on Facebook asking for servers and bussers to apply to work at Amy's Baking Company—and for their new reality TV show. They're getting a variety of applicants, including furry animals. It's not surprising that they're getting trolled by people over the internet—and that some may be hesitant to join the staff. After all, the beleaguered restaurant was featured on Fox's "Kitchen Nightmares" in May in a negative media firestorm, showing that they kept tips from their servers, screamed at their employees and customers and served frozen food disguised as fresh.

Irwin Entertainment, the company that has produced other fine reality TV shows such as "Celebrity Rehab" and "Couples Therapy" is giving Amy's Baking Company the Hollywood touch. Bouzaglo was mum on which network is picking them up however, they are expected to start shooting in a couple of weeks.

"This [show] is about the real Samy and Amy Bouzaglo," she said. "[It's about] how we are 100 percent the polar opposite of how we were portrayed on 'Kitchen Nightmares.'"

She promised the show would also reveal that she does "100 percent of the baking" herself (a contentious topic where she was portrayed as doing the exact opposite on the "Kitchen Nightmares" episode), her home life with her husband, and her "kitty cats." Bouzaglo insisted that they never stole tips from their servers, and that people will see how well she treats her staff, including a girl she has been training for the past eight months she referred to her as "Mini-Me."

We can only imagine what she's like.

In addition, she claimed that they are still being cyber bullied from users on Facebook and Yelp, and called "Kitchen Nightmares" host Gordon Ramsey the "king of the trolls on Yelp". (Bouzaglo believes he's leading the charge on the negative reviews of her restaurant.) Recently, Chow Bella reported an upcoming "Kitchen Nightmares" special recently filmed in Scottsdale, AZ on the effect Amy's Baking Company has had on the community. That episode should tide viewers over until the Amy's Baking Company reality TV show premieres one day, which could very well be sheer insanity as well.


Their infamous Scottsdale business closed last week, according to the Arizona Republic.

Ramsay had never left mid-episode before Amy's

Bouzaglo said she planned to focus on making desserts for other restaurants and instructional cooking videos and that the decision had nothing to do with the publicity from the Fox reality show.

The Bouzaglos behavior on the show was so terrible that Ramsay wished the couple good luck with their business and left, marking the first time the 48-year-old chef had ever walked off an episode.

The couple drew outrage and ridicule on social media after appearing with chef Ramsay in the May 2013 episode of the show and compounded the negative attention by lashing out with aggressive postings.

Negative comments about the restaurateurs appeared on Reddit, Yelp and Facebook and the husband and wife team allegedly began posting torrents of abuse directed back at the commenters.

One message, presumably from husband Samy, read: 'To all of the Yelpers and Reddits: Bring it on. you are just p******. come to arizona. you are weaker than my wife, and weaker than me. come to my business. say it to my face. man to man. my wife is a jewel in the desert. you are just trash, reddits and yelpers just working together to bring us down. pathetic.'

The infamous Scottsdale, Arizona, business closed last week and Amy has said she has other future plans

The Bouzaglos' social media accounts recently posted a photo of a grey sky bearing 'THE END' in black letters

In the fallout, it emerged Amy had done time for misusing a Social Security number, Samy was jailed for drugs and a video emerged appearing to show him threatening a customer with a knife.

After attempting to cash in on their notoriety with T-shirts and featuring some of their 'catchphrases' like 'I speak feline MEOW!' and 'Here's your pizza, go f**k yourself,' Samy and Amy may be done.

Their social media accounts posted a photo of a grey sky bearing 'THE END' in black letters.

However, the image was captioned with the phrase, 'Or is it the beginning #amysbakingcompany #movingonup', so it's possible that the Bouzaglos will be back to bake another day.

Amy's Baking Company May Get Reality Show Deal After 'Kitchen Nightmares' Appearance (REPORT)

The site reports that the proprietors of the now infamous Amy's Baking Company in Scottsdale, Ariz. are fielding offers from various production companies to headline their own show, after their terrible on-screen behavior and subsequent Facebook meltdown garnered national attention. Some of their "Kitchen Nightmares" antics included stealing the waitstaff's tips, picking a fight with a customer who'd waited an hour for his pizza, admitting to firing more than 100 people and serving pre-made frozen ravioli under the guise of fresh fare.

“Right now Cineflix is the most serious production company trying to secure Amy and Samy. They want to develop a show around their restaurant and their bad behavior,” a source told RadarOnline. "Amy and Samy are all for it because they feel like it’s the only way to keep their restaurant open.”

Although the "Kitchen Nightmares" appearance brought the couple plenty of publicity -- albeit completely negative -- it was only the beginning of their troubles. First, a disgruntled employee took to Reddit to vent about the Bouzaglos' behavior on an AMA, then the company's grand reopening reportedly failed to draw more than a dozen people, before the restaurant again made headlines for kicking out a reporter after she complained about receiving drinks with fruit flies floating in them. To compound matters, Samy Bouzaglo may be facing deportation.

Naturally, all this drama makes the couple prime candidates for a reality TV series.

“Right now their agent is just looking out for them to make sure they get the best deal, so they want to wait on signing with Cineflix to make sure they’ve seen all the deals on the table,” the source told Radar. “But no doubt, you will be seeing Amy and Samy on TV again sometime in the future."

Would you watch a reality show centered around Amy's Baking Company? Weigh in below!

Psychological Analysis of Amy and Sammy Bouzaglo of Amy's Baking Company

Whether you're an undergrad or a practicing psychologist or even a psychiatrist, Iɽ love to hear your analysis of Amy's and Sammy's psyche and any possible explanations for how their behavior works.

I'm going to post my own amateur analysis in the comments below.

In case you're not familiar with this meltdown the situation:

I am not a psychologist, so I can only relate an anecdote with some speculation.

I used to work with a young woman who, very much like Amy, took every criticism as a personal attack. Her insecurity was so deeply seated that she was unable to see even the simplest suggestions as constructive. Instead, she felt the need to defend herself, "fight back" against the source of the criticism, or storm off in a huff threatening to quit. sometimes all three.

This was especially problematic as I was her direct supervisor, so it was my job to correct her. But being the sole person in that position also allowed me to slowly build a degree of trust and understanding with her such that I could gently make suggestions she would receive and implement (so long as she didn't suspect the criticism was coming from someone else through me I always had to assure her that any suggestions were my ideas only).

The problem in Amy's position is that, when you're the proprietor, it's the customer who is expected to tell you when you aren't doing a good job, especially in a restaurant. There's no opportunity for a sensitive person to build the kind of trust my coworker developed with me.

I actually think there are a good number of people who start off their working lives with this kind of insecurity. As they work their way up, they learn to shed some ego and develop a thicker skin. At each stage on the experience ladder, there's someone with more knowledge who you're expected to learn from. But for people who go straight from being a hobbyist to a proprietor, as apparently happened when Sammy bought Amy the restaurant, they skip the opportunity to gradually shed insecurities and learn to take criticism. Instead, everything gets presented as the customer's fault.

That's my dime store analysis.

My analysis of Amy and Sammy

Sammy has a trophy wife, Amy Sammy wants to keep Amy happy. Amy has narcissistic personality disorder and possibly borderline personality disorder. Amy really wants to be a professional baker and chef. Sammy builds her a nice restaurant. Amy has no real restaurant experience and has likely only cooked for friends or family who are too nice to tell her that she is making some big mistakes in her recipes and cooking technique.

Sammy plays Amy's psychological guardian or sorts. Sammy shelters her from any negative criticism it appears that he never delivers any negative criticism to Amy. Amy believing that her food is great continues cooking, oblivious. An average person in Amy's position would easily be able to figure out what was going on. However, Amy's narcissistic personality disorder allows her actually believe that her food is good and that she should be proud of the desserts that she "makes" despite them being store bought. I'm honestly not sure about Sammy. I believe he is out of touch with reality as well. Either that or he knows exactly what's going on yet still barks at customers to leave when they have any critical feedback in an effort to protect Amy.

However Amy is not sheltered by her husband from online criticism. I'm getting the impression that Sammy is not the type to browse the internet and look up reviews of his own restaurant. Amy with her narcissism does seem to fit be the type that would. Regardless of who found that very first negative review on Yelp!, there was no way to make the criticism go away this time, it was posted for all to see. After months or years of shelter from criticism, Amy sees for herself the first in depth review of her cooking and restaurant and completely rejects it as an obvious lie.

Amy seems prone outbursts of rage as evidenced on Reddit and her Facebook page (some posts of which are deleted now but I've lined to screenshots in the main post). Amy honestly believed that her cooking was good and that Gordon Ramsey would set the record straight and serve as proof that her food was good and that all these bad reviews were just internet trolls and bullies or competing restaurants out to slander her business. I'm sure that Amy believes the competitors feel threatened by her success. What Amy doesn't realize is that her restaurant is not doing well, but kept afloat by Sammy's wealth.

After the show aired, Reddit ended up with several popular discussion threads. Amy tried to reply to as many comments as possible. She displays a great deal of anger and deflects blame to any excuse under the sun while vehemently claiming that her restaurant and cooking are great. She goes to outlandish lengths to explain everything away often contradicting herself. It's as if her mind cannot accept even the slightest criticism and she fabricates a reason or excuse, she feels that she is the victim. She even tries to claim that they do not keep all of their servers tips despite the fact that Sammy admitted to doing so on camera and the waitress calmly explained how her paychecks appeared. They stated they had gone through over 100 staff members in just one year. I'll bet those that complained or criticized were fired, likely for the first or second infraction (as evidenced by a staff member being fired on camera just for saying "are you sure?").

Sammy honestly does seem to be one prone to surfing the net. If you go to their yelp page, and go back to the comments before this fiasco, you will see one customer claimed they had a very bad experience, rated them 2 stars. She then posted another review stating that Sammy was pestering her to display her receipt. To which Sammy responded to her stating that he never contacted her in her personal life and that it was meerly through yelp and that she had to admit that she was ɺ liar and has never been to the restraunt'.

Good analysis. seems spot on to me. Just wanted to add that little tid bit of info for any clearification.

I just finished my undergraduate degree in psych, so I hope this can shed some light. But I would like to emphasize that based only on a cut and edited TV show no fair analysis can be made.

Both of those disorders are highly likely however, without much knowledge of her background and prior relationships it is unfair that to say that she could suffer from borderline personality disorder. My initial reaction would be to assume something less severe based on the account presented. What seems to be a link throughout all of her breakdowns is he delusional thought patterns--I feel that she may suffer from delusional disorder. Delusional disorder is strange in that the delusions suffered are usually not absurdly outlandish (such as those seen in say, schizophrenia). Specifically, the delusions seem to be (1) delusions of persecution and (2) delusions of grandeur. These two go together quite frequently. She seems to think that everyone on the earth is "out to get her" so to speak, other words she is being prosecuted. Yet, at the same time she believes that God is behind her supporting her and she is "doing what she was meant to do" which seems to be a delusion of grandeur.

I was just thinking of Sunset Boulevard.

I take deep offense to non-constructive criticism at work. Does that make me narcissistic?

Certainly the observations of the above posters are correct, and reflect what is plainly visible in the 45-minute show.

What follows is of course speculation, and I haven't done any exhaustive research on this couple or their pasts (I think that would be going a bit too far with this), but here is the take of someone who considers his human spidey-senses to be pretty darn good. (I will not be using formal psychological terminology, but who really cares since almost all of it is intuitive anyway.) I'll start with Amy. More than Samy, I think she has some severe psychological blocks in her past, possibly related to trauma. She has a history of some pretty serious crime, and there is also the religion thing which has all the markers of a late-in-life awakening rather than anything she grew up with. Looks to me like a woman trying to reinvent herself. Also consider the profession: cook, chef, baker. Some will find this controversial, but going from being a woman in Vegas somehow involved in hospitality (not implying anything X-rated, I have no reason to believe she was more than a waitress) to Christian baker and pasta chef extraordinaire indicates an extreme plastic surgery attempt on herself, in particular towards the archetypical female. A desire for respectability, and remorse and angst over a shameful past, have driven her to the almost too cute-sounding "Amy's Baking Company" or ABC-- simple, quaint, virginal.

Of course the reality, metaphorically speaking, is almost too perfect. The goods are resold the menu is a farce and even what is cooked in house is reportedly terrible. It's a clean, tidy shop hiding chaos. The chaos inside this woman is most potent of all. Comments that she cannot take criticism are obviously correct-- but it's not just because she's bad at hearing negative things about herself in the way that some children cry or storm out at a teacher's remarks in school. Criticism of her is effectively criticism of her entire facade, i.e. her attempt to disguise and reinvent herself, which she knows (not too deep down) hangs by a thread. Now, many people fall into this camp -- the 12 years sober insurance salesman or the reclusive convict-turned-auto mechanic -- those who attempt to escape from a bitter past but whose tenuous grasp on their new life shows through. Often, it isn't difficult for others to detect a certain forced routine or establishment covering up a darker past. However, this common type of the self-reformed individual does little justice to Amy. What sets her apart is her reaction and the emotion that roars to the surface at barely a provocation. It isn't that we can catch glimpses of Amy's true self between the cracks all it takes is one tiny tremor to bring the entire facade crashing down. For this reason, I speculate that the ultimate cause of this self-reimagining is likely traumatic in nature. It could stem from incidents dating to childhood, and/or it could have crystallized in the early adult years. The quasi-paranoia with regard to her "attackers" suggests a prior period of trauma or social ostracization, possibly including shame, guilt, etc. There is almost certainly a pattern -- perhaps even a bipolar-spectrum pattern -- of falling into a mode of abandon and poor choices, followed by or concurrent with a self-critical, moralizing self. All of these behaviors, of course, succeed some hypothetical traumatic root I have posited.

To speculate on that trauma, of course it's almost a shot in the dark. The trauma may have been acute, but it's probably more likely chronic. There is almost certainly (as with everything) connection to the upbringing and family situation. My spidey senses indicate something to do with men-- perhaps a pattern dating to a relatively young age of trusting in and basically handing the keys of her life over to men-- only to regret it later. This in turn may stem from a strained daughter-father relation, the ubiquitous "daddy issues". More than any other explanation, that's probably what Iɽ put my money on. But again, to know this would require more than surface observation.

This naturally leads into Samy. Yes, Amy appears to dominate him, motivating his fear of upsetting her in the way of many wealthy or doting husbands. However I don't think this runs very deep. More likely he is the one in the driver's seat of the relationship, and as has possibly happened previously with Amy as I stated, she has once again handed over the keys to a man. Indeed, Samy bears little in common with the archetypical beta- or subservient male. I'm not aware of his precise ethnic background, but it is clearly foreign, and clearly derives from a part of the world with a very "robust" male-domination domestic pattern. Though he dotes on her in his own myopic, money-driven way ("look at this place, I spent more than a million to give her this place"), she is the one that spends the day in the kitchen. Without his role in this, clearly Amy's Baking Company would not have occurred. In sum, the restaurant appears to be an extension of their matrimonial life, at least as much as an actual place of business. He fumbles over the front-end and the finances, while she slaves away. Her mostly- (if not all-) female staff provides both feminine competition, and a sort of culinary harem for Samy. Indeed, to digress briefly on the "psychological profile" of the restaurant, the lack of male influence is by far the biggest catalyst for the dysfunction. To include two or three additional males, especially one in an alpha-direction to stand up to Samy, would work wonders. At least, until Samy's blood pressure went through the roof and he fired them-- which probably explains their absence in the first place. This raises an interesting point-- both parties, sufferers of alpha-aggression, insecurity (certainly for Amy) and narcissism, are lone wolves within their sex. Amy is incapable of dealing with other women, and Samy is incapable of dealing with other men. (The episode clearly shows this.) The only recourse is for Amy to maintain a vice-grip on her staff, and for Samy to basically disqualify job applicants who possess a penis. But, returning to Samy himself, culturally he is a very crude example by contemporary American standards. He has absolutely no idea how to run a business. He muttered something about being a "gangster", indeed the threat of mafia-style violence undercuts his entire modus operandi and demeanor. I don't have much more to say about him essentially he's a shady character with some kind of murky past. While he has "invested" in this lovely, fresh space, he is no better than his wife at hiding his true colors and the entire business appears as a narcissistic pet project to save face.

Amy is a nervous wreck with borderline bipolar symptoms and manifestly raw trauma of some variety. Samy is a bull in a china shop, the equivalent of a late-in-life mobster opening a beauty parlor where he can strut his stuff and put his "wife/counterfeiter/indentured baker" on display. Severe delusions surround both of them, the most conspicuous of which is the breathtaking lack of self-consciousness that has led to everything we see.

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Gordon Ramsay pushes ham on unsuspecting vegetarian on Kitchen Nightmares

Fact: Gordon Ramsay hates vegetarians. If you ask us, he's either under the impression they only eat bland, uninspired food (they don't), or he doesn't like the fact that none of them will ever truly appreciate what he can do with a lamb chop. "My biggest nightmare," Ramsay once told The Daily Mirror (via What's on TV), "would be if the kids ever said: 'Dad, I'm a vegetarian.' Then I would sit them on the fence and electrocute them." This is information one young man could have used before he was lured into La Lanterna, an Italian eatery in Hertfordshire, England to sample their vegetarian pizza for the Kitchen Nightmares cameras and sneakily fed Parma ham. Not cool. The guy hadn't eaten meat in eight years. To make matters worse, Chef Ramsay and the restaurant staff think this is hysterical and not at all a big deal just because he didn't get a face rash. Clearly not happy, the young man leaves as Ramsay says, "Good luck with the Vegemite!"

First of all, not all vegetarians eat Vegemite because Vegemite is gross. And second, it's totally not funny. Giving a vegetarian ham without telling him is like handing a sober person a Jack and Coke without mentioning the alcohol. It's just mean. Critics called it outrageous, offensive, and even unethical. But really, Ramsay is a man who once tweeted, "I'm a member of PETA! People eating tasty animals." Are we really that surprised?


Amy and Samy Bouzaglo, the husband and wife owners, explain the history of their restaurant: Samy invested over a million dollars to build the restaurant in 2006 in order to fulfill Amy's dreams. About two years prior to the episode's filming, bloggers began writing negative reviews of the restaurant's food and the owners' behaviours. Amy says the reviews are "lies" and states that they cost the restaurant a "tremendous amount of business". [2] [7]

The day before Ramsay arrives, the camera crew witnesses an intense argument between Samy and a customer. It starts when the customer complains to Samy that he and his friend had been waiting for a pizza for over an hour, causing Samy to lash out at him and order the two customers to leave, but not before insisting that the two customers pay for the drinks they have received. Samy then turns his attention to the customer's friend, while Amy threatens to call the police. Just when it appears that Samy and the customer will come to blows, a cameraman steps in and escorts the customers out of the restaurant. Amy then berates and insults the other customers in the restaurant before storming back into the kitchen.

Upon his arrival, Ramsay is initially impressed with the kitchen's good hygiene and organization, though becomes more wary when Amy admits that she closes the restaurant if either she or Samy is not there. After the initial discussion, Ramsay prepares to sample the dishes. Though he enjoys one of the desserts he tried when meeting the couple initially, he has a rather negative response towards the other menu items: the fig and pear prosciutto pizza is very sweet and made with under-cooked dough the blue ribbon burger is not medium rare as requested, with a combination of condiments that Ramsay finds bizarre, and a bun dripping with grease the red pepper ravioli exhibits a combination of sweet and spicy flavors that Ramsay calls "confusing", and he learns from Samy that it was mass-produced frozen ravioli despite the menu advertising it as freshly made and the salmon burger is overcooked with an unappealing presentation. Samy reveals to Ramsay that he does not tell Amy about the problems with the dishes as he knows she does not deal well with criticism. At another point during the sampling, Ramsay learns from one of the servers, Miranda Winant, [8] that neither she nor the other servers make any tips, but that they instead go to Samy. Ramsay discusses this with Samy, who justifies the policy by saying he does much of the front-of-house work, though Miranda reveals that Samy does not always properly input the orders and often omits dishes that were ordered as a result of this.

Later, during dinner service, Ramsay criticizes Amy and Samy for the food he was served during lunch and Amy responds by denying any wrongdoing because Samy refused to tell her the problems about the food. Ramsay also criticizes Amy for using frozen ravioli instead of making it fresh, and announces to the customers that the ravioli is off the menu, which does not sit well with Amy. Throughout the night, customers are seen complaining about the long waiting, and several customers are shown sending back dishes they disliked. At one point, Amy accidentally gives the wrong table number to Miranda. Subsequently, when giving food to Katy Cipriano, [8] another server, as well as the table number, Katy asks, "Are you sure?" Amy responds by accusing her of having an "attitude problem" and demands that she leave. When Ramsay witnesses a customer giving a tip intended for the servers and Samy taking it for himself, Samy again defends the policy, stating that the waiting staff receive an hourly wage. This prompts Ramsay to inform the customer that all tips go to the restaurant's management and not the servers, to which the customer replies, "That's horrible." [5] Samy and Ramsay then get into a heated, profanity-laced argument, in which Ramsay tells Samy he is not allowed to take his servers' tips. Amy closes the restaurant, and fires Katy on the spot. Samy attempts to change Amy's mind, but she does not relent, later describing Katy, who leaves the premises in tears, as a "poisonous little viper".

Ramsay returns to the restaurant the next day, only to find it closed. Ramsay takes this opportunity to talk to Henry and Jessica, who previously worked in the restaurant. Both describe horrible working experiences Henry claims Samy made him wash his car and Jessica claims that at least 50 people were fired during the 18-month period when she worked at the restaurant. Ramsay then attempts to talk to Amy and Samy, telling them what they are doing wrong. Amy refuses to listen and becomes increasingly aggressive and hostile towards Ramsay. Samy even reveals that they had actually fired 100 employees, not 50. As a result, Ramsay realizes they are not open to making any changes and leaves the restaurant, and in a concluding monologue, states that this is the first time he has met restaurant ownership that he could not help. He also started to talk to Pam, another worker, who admitted to Ramsay that on one occasion, Samy had hit her. Before leaving the area he cites the fact that the restaurant has gone through a hundred staff members, stating that Amy and Samy have infuriated the local community and are incapable of accepting criticism, and believes that they would not have adhered to any changes he would have implemented to improve the restaurant regardless. [4]

The episode was shot in December 2012. On December 10 a local media interview with a diner described his altercation with Samy during taping. The diner saw what he thought was an act for the purposes of the show, but a producer told him that "what was happening was real". The diner went on to explain that police were on the scene by the time he left the restaurant. The diner reported that the police were responding to a "911 hangup call" from the restaurant, and that they left after "concluding everything was fine". [9]

The episode premiered on May 10, 2013, and was viewed by approximately 3.34 million people. It earned a 1.2/5 share in the 18–49 demographic, meaning it was seen by 1.2% of all 18- to 49-year-olds and 5% of all 18- to 49-year-olds watching television at the time of the broadcast. [10] The episode met with praise from reviewers, with one critic writing, "The episode is nothing short of amazing." [11]

After the show aired, the restaurant, which was located in a shopping center at Scottsdale Road and Shea Boulevard, [12] became a momentary tourist attraction. [13] The restaurant received extensive negative feedback on their official Facebook page. When owners Amy and Samy responded by denouncing people who posted negative comments, they provoked more of the same, not only on Facebook, but also on Yelp and Reddit. Forbes used the reactions as a poster example of how a business should not react to comments on social media. [5] [14] The owners later stated that they were hacked, and that they had not posted any of the comments. [15] [16] This prompted more negative responses and the original comments and responses were eventually removed. [15] As a result of the Kitchen Nightmares episode and Facebook posts, awareness of the incident caused the "meltdown" to go viral. [5]

The company hired a local public relations firm, and a second Facebook page was eventually taken down as well, while another one called "I support Amy's Baking Company Bakery Boutique & Bistro 100 percent" appeared on May 15. [17] A press release announced that they would be holding a "Grand Re-Opening" on May 21, 2013. [18] On April 11, 2014, Kitchen Nightmares aired a special episode revolving around the events at Amy's Baking Company during and after the episode aired with a new, specially-recorded interview with the owners conducted by local reporter Ana Garcia. [19]

Amy's Baking Company permanently closed on September 1, 2015. Amy Bouzaglo explained that the development stemmed from problems with the building's former landlord, and not the TV series. She also indicated her future career plans included making desserts for a Phoenix-area restaurant group and producing online instructional cooking videos. [12] [20] The building that hosted Amy's Baking Company hosted another restaurant called "B&R Restaurant" for a while before also closing, and is now host to an Aikido school. [21]

Watch the video: Return To Amys Baking Company. Season 7 Episode 1. Kitchen Nightmares USA Uncensored (June 2022).


  1. Jeremee

    remarkably, very useful information

  2. Mufid

    Nicely written! Interesting material, it is clear that the author tried.

  3. Abrecan

    How do you feel about Putin, everyone?

  4. Malami

    This day, as if on purpose

  5. Shaktilkis

    Cool ... great ...

  6. Senghor

    You overstate.

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